How to contact FanBasis Support
Last updated: February 24, 2026
Live Chat
If you're a a registered seller on the platform, feel free to reach out to us via our live chat on the bottom right side of the page!
To get in contact with our team please reach out to support@fanbasis.com or via https://www.fanbasis.com/contact-us
Slack
For direct support utilize your designated Slack channel chat to get access to our support for you or your team please reach out directly to your Growth manager to get you set up. In the case of Slack outage (e.g. Slack app is not loading, messages are failing to send, etc.) reach out to FanBasis support by emailing support@fanbasis.com